Success Coach- Student Access & Success

FLORIDA INTERNATIONAL UNIVERSITY   Miami, FL   Full-time     Administration / Clerical
Posted on April 21, 2022
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Job Summary:
Provides support to undergraduate students to help ensure academic, personal, and career success. Utilizes best practices to improve retention and graduation rates. Provides individualized guidance and services to students. Connects students to relevant campus and community resources, monitors and tracks progress of students. Maintains communication with faculty and staff in support of SAS programs. Coordinates workshops and student enrichment activities.

  • Meets with individual students to assess needs. Refers and connects students with relevant university resources (housing, counseling services, disability resources, tutoring, financial aid, career services, etc.) to ensure that students remain on the path to degree completion.
  • Monitors and records progress of individual students; maintaining consistent and confidential records of students. Analyzes student data to make decisions related to the student’s progress. Serves as an advocate for students with university processes and services, as needed. Works with faculty as well as academic and non-academic units to track students and to ensure they are attending classes, labs, tutoring, and engaging in campus activities and programs.
  • Coordinates with Student Life & Development and other areas to ensure students are engaged and integrated into the university community. Prepares students for graduation, postgraduate plans, and career counseling. Coordinates workshops and student activities.
  • Participates in community outreach activities. Supports the recruitment process to attract and enroll students into college access programs.

Minimum Qualifications:

Bachelor's degree and two (2) years of appropriate experience, or Master's degree.


Desired Qualifications:

  • Master’s degree in Counseling, Social Work, or Higher Education.
  • Experience counseling and/or advising students.
  • Experience recruiting high school students and first-time college applicants.
  • Experience preparing and delivering presentations.


Job Category:  Administrative

Advertised Salary:  $45,000-$47,500

Work Schedule:  

  • Begin time: 8:30 AM
  • End time: 5:00 PM


Pre-Employment Requirements:

  • Criminal Background Check
  • Miami-Dade Public Schools Local Background Clearance

Other Information:

  • Ability to work flexible hours as needed.
  • Ability to work occasional evenings, weekends and at locations outside of the University
  • Ability to Travel to FIU Locations and/or FIU Campuses.
  • Please include a cover letter with your application.



For further information or to apply, please visit and reference Job Opening ID # 526733



Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at:

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).


Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  However, employees who have access to the compensation information of other employees or applicants as a part of  their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.