Lead Registration and Admissions Specialist
Requisition Number 2100794S
Classification Title Registra/Admission Spec,Sr
Position Job Title Registra/Admission Spec,Sr
College/Division ALCC Alamogordo CC
Department 920900-ALCC Student Services
Position Number 299938
Internal or External Search External - Open to all applicants
Appointment Full-time Equivalency 1.00
Reports To Position Title VP Student Success ALCC
Target Hourly/Salary Rate 13.44
Pay Level 05
Pay Base Hourly
Recruitment Summary
New Mexico State University at Alamogordo (NMSU-A) is a comprehensive community college located in the foothills, at the base of the Sacramento Mountains. This vantage point overlooks the city of Alamogordo and the Tularosa Basin. The service area of the school includes Holloman Air Force Base (HAFB), White Sands Missile Range, and stretches beyond the view to include the Mescalero Apache Reservation and approximately twenty villages and towns. Much of the south-central New Mexico region benefits from the convenient location of the campus. NMSU-A is a two-year community college campus accredited by the Higher Learning Commission of Colleges and Schools, and is dedicated to the concept of high-quality, cost-effective education that meets the needs of the community and diverse student population.
Job Duties and Responsibilities
Guides and monitors daily admissions processing activities to ensure efficient operation of the department. Complies with all requirements as mandated by the institution, state, federal and HLC in admitting new and continuing students, transfers, senior citizens, audits, and so on. Responsibilities include processing and scanning documentation such as applications, transcripts, diplomas, test scores, transfer evaluations, etc. Additional responsibilities include completion of all add/drop/withdrawals of courses, retroactive, medical and university withdrawals, academic probation notices, enrollment verifications, SID issuance, name and address changes, military residency waivers, and guiding student transcript requests within MyNMSU and complete record maintenance. Performs additional, miscellaneous job duties as assigned.
Classification Summary
Lead Registration and Admissions Specialist, provides information on available programs and eligibility requirements; reviews applications and related documentation for compliance. Resolves routine process problems as they arise, and ensures customer service satisfaction. Manages, expedites, and maintains files, records and other documents.
Classification Standard Duties
Provides advice and assistance to students and their families regarding admissions and/or records, registration process,and eligibility. Serves as primary liaison with other departments and external operating units/institutions in the resolution of day-to-day administrative and operational problems. Train new Regis/Admiss Spec, participation in institutional committees related to hiring, recruiting and operations of Student Services, handling confidential information related to admission, transfer, withdrawal of new and current students, and daily supervision of Admissions process (all processing done correctly and in timely fashion). Participates in the training of new employees; participates in supervision of student and work-study employees and recommends changes in operating policy and procedural improvements by assisting admissions administrators in problem solving, project planning, and development and execution of stated goals and objectives. Performs miscellaneous job-related duties as assigned.
Knowledge
Knowledge of Admissions policies, and eligibility requirements. Knowledge of planning and scheduling techniques.
Skills
Skills in database management, records maintenance, word processing and data entry.
Abilities
Ability to provide excellent customer service. Ability to analyze and solve problems and to make evaluative judgments. Ability to communicate effectively, both orally and in writing. Ability to make administrative/procedural decisions and judgments with skills in gathering data, compiling information, and preparing reports. Ability to perform complex tasks and to prioritize multiple projects with skills in organizing resources and establishing priorities. Ability to complete moderately complex administrative paperwork.
Required Education
High School diploma or GED certificate.
Required Experience
Three (3) years of experience related to the standard duties as outlined.
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