Pennsylvania Certified Organic

Spring Mills , PA

Inspections Program Manager

Pennsylvania Certified Organic
Spring Mills, PA Full-time
Posted on April 13, 2019
Position Summary: The Inspection Program Manager’s role is to lead the Inspections Team and oversee PCO’s Inspections Program, which includes performing supervisory duties for Inspections Team Staff. Team Statement: The Inspection Program Manager leads the Inspections Team, which has the following areas of responsibility: 1. Inspections 2. Inspections Coordination 3. Inspection Policy and Procedures 4. Inspections Personnel Management Primary Duties & Responsibilities: Inspections ? Conduct inspections in accordance with PCO policies and procedures ? Maintain high-level understanding of inspection process and ensure all required qualifications to perform inspections are in good standing Inspections Coordination ? Oversee the implementation of inspections and assignments for all programs (e.g. organic and grass-fed) and types (e.g. unannounced, residue testing and investigative) to ensure targeted metrics, recurring inspection requirements and efficient use of inspector resources including travel time and expenses ? Manage residue testing and unannounced inspections. ? Develop and generate reports communicating Inspection Team performance metrics ? Oversee annual and new inspector contract process, including revision/review ? Manage inspections database, ensuring records regarding inspections and inspectors are consistent and current. Inspections Policy and Procedures ? Develop and implement policies, procedures and documents consistent with organic regulations and other PCO programs related to the inspection process ? Write public comments on regulatory proposals on behalf of PCO, including NOSB recommendations, NOP proposed rules, and NOP draft handbook documents as assigned by supervisor ? Participate in industry working groups, task forces, and listserv discussions Inspections Personnel Management ? Manage inspector relationships and contracts ensuring adequate assessment, recruitment, training and on-boarding ? Develop and lead annual inspector training plan providing inspectors with resources as identified as needed ? Develop instructional materials for inspectors and internal staff ? Manage inspector risk-assessment and field evaluations ? Manage inspector evaluation process and perform Inspector summary evaluations ? Monitor inspector performance in areas of cost-effectiveness, timeliness, professional behavior, and timely communication ? Maintain and improve consistency and quality at all levels of the inspections program Financial Planning and Management ? Meet financial objectives by estimating requirements; submitting an annual budget; and scheduling expenditures Other ? Participate in staff, policy and certification team meetings (additional meetings as needed) ? Regularly communicate with managers and supervisors to discuss concerns or successes within respective program areas ? Participate in audits and accreditation site visits, including coordinating witness audits in conjunction with Quality Manager ? Any other task relevant to these duties or the mission of the organization as assigned by supervisor or Executive Director Job Requirements: ?Position o Bachelor’s degree in agriculture, environmental studies, or other relevant field (or equivalent combination of education and training) o Minimum 2 years’ experience in inspections or certification related role, preferably in a regulated industry o Competency in the subject matter of the inspections being performed o Knowledge of organic standards and regulations o Inspection experience preferred o Supervisory experience, preferred o Familiarity with certification procedures o Excellent organizational skills o Public speaking or teaching experience o Ability to attend conferences, meetings, trainings or other events that involve travel ?General o Analytical problem solving ability o Ability to manage multiple priorities and perform within deadlines o Represent PCO at events o Excellent communication, writing and interpersonal skills o Able to work with minimal supervision while understanding the necessity for communicating and coordinating work efforts with others. Must be able to develop work plan and perform in a team environment. o Computer proficiency: word processing, spreadsheets, internet research, databases o Performs work with utmost honesty and integrity. Criminal background check is required. o Understands and appreciates importance of extraordinary customer service o Dedicated to PCO’s mission o United States citizen or legally approved to be employed in this position in the United States Class: Full time, exempt Reports to: Certification Director