Inspections Program Manager
Pennsylvania Certified Organic
Spring Mills, PA
Full-time
Education
Posted on April 13, 2019
Position Summary:
The Inspection Program Managers role is to lead the Inspections Team and oversee PCOs Inspections Program, which includes performing supervisory duties for Inspections Team Staff.
Team Statement:
The Inspection Program Manager leads the Inspections Team, which has the following areas of responsibility:
1. Inspections
2. Inspections Coordination
3. Inspection Policy and Procedures
4. Inspections Personnel Management
Primary Duties & Responsibilities:
Inspections
? Conduct inspections in accordance with PCO policies and procedures
? Maintain high-level understanding of inspection process and ensure all required qualifications to perform inspections are in good standing
Inspections Coordination
? Oversee the implementation of inspections and assignments for all programs (e.g. organic and grass-fed) and types (e.g. unannounced, residue testing and investigative) to ensure targeted metrics, recurring inspection requirements and efficient use of inspector resources including travel time and expenses
? Manage residue testing and unannounced inspections.
? Develop and generate reports communicating Inspection Team performance metrics
? Oversee annual and new inspector contract process, including revision/review
? Manage inspections database, ensuring records regarding inspections and inspectors are consistent and current.
Inspections Policy and Procedures
? Develop and implement policies, procedures and documents consistent with organic regulations and other PCO programs related to the inspection process
? Write public comments on regulatory proposals on behalf of PCO, including NOSB recommendations, NOP proposed rules, and NOP draft handbook documents as assigned by supervisor
? Participate in industry working groups, task forces, and listserv discussions
Inspections Personnel Management
? Manage inspector relationships and contracts ensuring adequate assessment, recruitment, training and on-boarding
? Develop and lead annual inspector training plan providing inspectors with resources as identified as needed
? Develop instructional materials for inspectors and internal staff
? Manage inspector risk-assessment and field evaluations
? Manage inspector evaluation process and perform Inspector summary evaluations
? Monitor inspector performance in areas of cost-effectiveness, timeliness, professional behavior, and timely communication
? Maintain and improve consistency and quality at all levels of the inspections program
Financial Planning and Management
? Meet financial objectives by estimating requirements; submitting an annual budget; and scheduling expenditures
Other
? Participate in staff, policy and certification team meetings (additional meetings as needed)
? Regularly communicate with managers and supervisors to discuss concerns or successes within respective program areas
? Participate in audits and accreditation site visits, including coordinating witness audits in conjunction with Quality Manager
? Any other task relevant to these duties or the mission of the organization as assigned by supervisor or Executive Director
Job Requirements:
?Position
o Bachelors degree in agriculture, environmental studies, or other relevant field (or equivalent combination of education and training)
o Minimum 2 years experience in inspections or certification related role, preferably in a regulated industry
o Competency in the subject matter of the inspections being performed
o Knowledge of organic standards and regulations
o Inspection experience preferred
o Supervisory experience, preferred
o Familiarity with certification procedures
o Excellent organizational skills
o Public speaking or teaching experience
o Ability to attend conferences, meetings, trainings or other events that involve travel
?General
o Analytical problem solving ability
o Ability to manage multiple priorities and perform within deadlines
o Represent PCO at events
o Excellent communication, writing and interpersonal skills
o Able to work with minimal supervision while understanding the necessity for communicating and coordinating work efforts with others. Must be able to develop work plan and perform in a team environment.
o Computer proficiency: word processing, spreadsheets, internet research, databases
o Performs work with utmost honesty and integrity. Criminal background check is required.
o Understands and appreciates importance of extraordinary customer service
o Dedicated to PCOs mission
o United States citizen or legally approved to be employed in this position in the United States
Class: Full time, exempt
Reports to: Certification Director