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State College Borough

State College , PA
http://www.statecollegepa.us/
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PT Parking Enforcement Office/Customer Service Rep.

State College Borough
State College, PA Part-time
Posted on March 10, 2019
Title:                Part Time Parking Enforcement Officer/Customer Service Representative
Schedule:        Every other Friday 11:00 PM -7:00 AM and every Saturday 11:00 PM -7:00 AM
Location:         State College Municipal Building
Starting Rate: $16.83
Deadline:         Friday, March 22, 2019
A complete copy of the job description is available by contacting the HR Department.
https://selfservice.statecollegepa.us/MSSProd/employmentopportunities/default.aspx
 
 
WORK OBJECTIVE:
The PEO/CSR provides prompt and courteous customer service. Also responsible for overseeing
the parking operations for one, two and/or three garages. Enforces both Borough parking
ordinances and state parking laws. Work is performed under limited supervision with moderate
latitude. Position relies on experience and exercises independent judgment to determine the
best approach by using and interpreting policies and procedures.

 

EXAMPLES OF ESSENTIAL FUNCTIONS:
-Assists customers with the Pay on Foot system by giving instructions on how to pay and exit the garages; solves customer problems; answers questions
- Monitors computer screens, video screens and provides customer assistance as needed - Performs general maintenance and minor repairs to equipment; contacts the appropriate vendor or department when major repairs are needed
- Observes parked vehicles and writes tickets for violations of local parking ordinances and state parking laws
- Enforces meter regulations; assists in the collection of money from parking meters; repairs inoperative meters when necessary
- Installs "boots" on vehicles, as needed, to ensure payment of outstanding violations and/or warrants
- Educates motorists on the Borough’s parking ordinances; gives directions and other information as needed
- Maintains a count of cars in the garage(s) by either walking or driving through each garage floor, counting the number of parked cars and adjusting the count on the computer
- Daily inspecting the garage elevators, restrooms and equipment looking for any vandalism to garage property, and then reporting any problems to management.
- Performing other required and related tasks, including light cleaning of the offices and minor maintenance and routine repairs.
- Composes and prepares various correspondence and documentation, as needed 
- Issues traffic citations; scans into appropriate computer program
- Ensures compliance with all local ordinances and state laws
- Completes daily shift reports

 

MINIMUM QUALIFICATIONS:
High school diploma or GED; supplemented by two or more years of administrative or
secretarial experience; or an equivalent combination of education, certification, training,
and/or experience. Must possess a valid Pennsylvania driver’s license.

 

A complete copy of the job description is available by contacting the HR Department.
https://selfservice.statecollegepa.us/MSSProd/employmentopportunities/default.aspx

 

State College Borough is an Equal Opportunity Employer. In compliance with United States Equal
Employment Opportunity guidelines and the Americans with Disabilities Act, State College
Borough provides reasonable accommodation to qualified individuals with disabilities and
encourages both prospective and current employees to discuss potential accommodations with
the employer.