Specialist, Technical Support
Location: State College Municipal Building
Starting Hourly Range: $18.89 to $23.59
Position includes Competitive Benefits (Health, Dental, Vision, Life Insurance), 401 Employer Match Pension Plan, paid vacation, holidays, sick time plus additional benefits to be discussed during the interview process.
The Technical Support Specialist works in a team environment to ensure that the Information Technology Department is accessible by promptly and courteously answering help desk phone calls, emails, and walk-in requests for technology services. This position provides Tier 1 technical assistance and support. Work is performed under general supervision with limited latitude. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques.
Associate’s degree in information technology or related field; supplemented by two or more years’ experience in a client-focused technical support role; or an equivalent combination of education, certification, training, and/or experience. This position requires a criminal background evaluation and a valid Pennsylvania Driver’s License.
All interested applicants must apply online. The application can be found on the following link: https://selfservice.statecollegepa.us/MSSProd/employmentopportunities/default.aspx.
The posting will remain open until the position is filled. A complete copy of the job description is available by contacting the HR Department. E.O.E.