jobs

Specialist, Technical Support

State College Borough   State College, PA   Full-time     Information Services / Technology (IT)
Posted on June 22, 2022
Apply Now

Location:  State College Municipal Building

 

Starting Hourly Range:  $18.89 to $23.59

 

Position includes Competitive Benefits (Health, Dental, Vision, Life Insurance), 401 Employer Match Pension Plan, paid vacation, holidays, sick time plus additional benefits to be discussed during the interview process.

REQUIREMENTS: 

The Technical Support Specialist works in a team environment to ensure that the Information Technology Department is accessible by promptly and courteously answering help desk phone calls, emails, and walk-in requests for technology services. This position provides Tier 1 technical assistance and support. Work is performed under general supervision with limited latitude. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques. 

MINIMUM QUALIFICATIONS:

Associate’s degree in information technology or related field; supplemented by two or more years’ experience in a client-focused technical support role; or an equivalent combination of education, certification, training, and/or experience. This position requires a criminal background evaluation and a valid Pennsylvania Driver’s License.

 

All interested applicants must apply online.  The application can be found on the following link: https://selfservice.statecollegepa.us/MSSProd/employmentopportunities/default.aspx.

 

The posting will remain open until the position is filled.  A complete copy of the job description is available by contacting the HR Department.  E.O.E.