State College Borough Water Authority

1201 W Branch Rd
State College , PA

Customer Accounts Representative

State College Borough Water Authority
State College, PA Full-time
Posted on July 14, 2019

Customer Accounts Representative


The State College Borough Water Authority is seeking a Customer Accounts Representative. The SCBWA
serves State College Borough and portions of five Centre Region municipalities. This position is part of
the front office administration and is heavily involved with customer accounts oversight and record
keeping. The successful candidate would perform billing, receipt of payments, deposit processing,
respond to customer inquiries, appointment scheduling, general office assistance, and other related
work as required. Work is performed under the regular supervision of the Customer Accounts
Supervisor. Preferred qualifications include customer relations and billing experience. Minimum
qualifications for the successful candidate; high school diploma, GED; supplemented by two or more
years of administrative or financial experience; or an equivalent combination of education, training,
and/or experience.
In addition to meeting the minimum qualifications listed above, the position will be required to perform
each of the established essential functions in order to perform this job successfully. A full job description
is available upon request. A portion of the interview process will include an aptitude test to be
performed on site. The Authority offers a competitive salary and full benefits package including health,
dental, vision, life insurance, defined benefit pension, sick time and vacation time. Must possess a valid
Pennsylvania driver’s license.
Applicants should, by July 26, 2019, submit a resume, list of references and cover letter. Send via email
to or mail to SCBWA C/O HR at 1201 W Branch Rd, State College PA 16801.