Senior Manager, Donor Engagement & Workplace
United Way of East Central Iowa is seeking a highly skilled development professional to join our team as the Senior Manager, Donor Engagement & Workplace Campaign.
Would you like to have a unique opportunity to drive and expand the development strategy of an inclusive organization by securing financial support to accelerate its mission and support your own community? As the Sr. Manager, Donor Engagement & Workplace Campaign, you will be responsible to contribute to the achievement of UWECI’s mission and vision by maximizing revenue through leading the development, implementation, and management of targeted strategies to grow the annual, multi-million-dollar campaign and year-round initiatives to increase overall contributions.
In addition, this position is responsible for ensuring the success of the workplace giving campaign and year-round giving, developing and executing programs designed to augment UWECI’s fundraising and relationship management strategies, and analyzing data. Includes, but is not limited to, workplace giving campaign, new business solicitations, developing year-round giving programs, donor recognition, managing grants, sponsorships, and other strategies designed to build giving relationships with new and existing donors. In this role, you will report to the Vice President, Donor Engagement & Development.
Position Type:
Full-Time ☒ Regular ☒
Exempt ☒
Reports To: VP, Donor Engagement & Development
Hours: 40/ week minimum
Supervisory Position: ☒ Yes ☐ No
# of Direct Reports: 2
Essential Skills:
- Proven experience in personal relationship building.
- Comfort and proficiency with presentation skills both publicly and one-on-one.
- Strong critical and strategic thinking skills, as well as creative and innovative thinking.
- Ability to work independently and in a team environment to accomplish team goals.
- Ability to supervise and lead a team.
- Ability to develop, implement, and manage work and project plans.
- CRM experience, preferred Andar experience.
- Proficient in Microsoft Office
CORE VALUES AND BEHAVIORS
Values
- Relationships: We work with people and demonstrate that we genuinely value their interests, concerns, hopes, and dreams for themselves and the community.
- Excellence: Our standards are high, and exceptional quality is our expectation.
- Learning: We grow and improve by continuously sharing and building upon our knowledge.
- Service: We put the needs of our community and its people first.
- Leadership: We guide and inspire our community to unite around effective solutions to social issues.
- Collaboration: We strive to partner with others and work together using the unique strengths of our community to build greater impact.
- Innovation: We do not rely on the status quo and continuously look for improved ways to reach our community goals.
- Integrity: We are accountable and will do what is right, openly, and honestly.
- Diversity and Inclusion: We seek and nurture diversity and inclusion to be reflective of the community we serve. We create a culture that values all people, perspectives, and strengths, which contributes to a vital, creative, and resilient community.
Professional Core Competencies
- Mission-Focused: Priority to create real social change that leads to better lives and healthier communities. This drives performance and professional motivation.
- Relationship-Oriented: Understands people come before process and can cultivate and manage relationships toward a common goal.
- Collaborator: Understands roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.
- Results-Driven: Dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
- Brand-Steward: Understands role and importance in protecting and growing the reputation and results of the greater network of United Ways.
PRIMARY PURPOSE
The Sr. Manager, Donor Engagement & Workplace Campaign contributes to the achievement of UWECI’s mission and vision by maximizing revenue through leading the development, implementation, and management of targeted strategies to grow the annual, multi-million-dollar campaign and year-round initiatives to increase overall contributions. This position is responsible for ensuring the success of the workplace giving campaign and year-round giving, developing and executing programs designed to augment UWECI’s fundraising and relationship management strategies, and analyzing data. Includes, but is not limited to, workplace giving campaign, new business solicitations, developing year-round giving programs, donor recognition, managing grants, sponsorships, and other strategies designed to build giving relationships with new and existing donors.
ESSENTIAL JOB FUNCTIONS
Strategic Leadership:
- Lead the Donor Engagement staff, including staff development, evaluation of performance, engagement in strategic planning and portfolio management and review.
- Recruit, hire, train, and lead a team of Loaned Executives (average 4-6) during active workplace campaign season (typically August-November) to achieve assigned campaign growth, donor retention and participation and revenue goals.
- Lead and manage, in collaboration with UWECI Leadership team, annual account plans and action steps needed to engage key accounts on a year-round basis to secure additional support for UWECI.
- Work collaboratively within the organization to build and integrate strategies and growth capacity. Contribute to complementary activities (Day of Caring, volunteer engagement, etc.).
- Recruit, organize, and lead Campaign Cabinet.
- Provide support and direction to Campaign Chairs and Campaign Cabinet volunteers to build capacity and drive revenue, impact, outcomes, and influence.
Workplace Giving/Annual Campaign:
- Design, coordinate, and implement comprehensive campaign strategies resulting in growth, retention, and engagement.
- Manage individual campaign accounts.
- Determine key metrics, accountability, and reporting that align with workplace giving performance and growth objectives.
- Develop market segment strategies.
- Collaborate with Marketing & Communications, Community Impact and Finance & Administrative teams on the development of campaign materials.
- Research, write, and support grant applications as appropriate.
- Track and evaluate effectiveness of strategies, campaigns, and overall results.
- Monitor performance of campaigns, providing progress reports and projections as needed.
- Lead portfolio and company campaign performance evaluation to identify strengths, weaknesses and opportunities to improve engagement strategies and performance.
- Develop individual relationships with corporate and community leaders.
- This is to account for approximately 80% of work time.
Leadership Giving/Individual Portfolio Work:
- Research, identify, analyze, and communicate key donor trends, results, and opportunities to ensure continued growth in donors and revenue.
- Develop donor stewardship through engagement in personal visits, events, volunteerism, and recognition of contributions.
- Attend Leadership Giving Society and affinity group meetings.
- Manage all aspects of a donor portfolio including prospecting, communications, cultivation, retention, moves management, and stewardship.
- Identify prospective leadership donors inside and outside workplace settings.
- Promote leadership giving and advance donors to higher levels.
- Support the activities of the Tocqueville Society, Sinclair Society, and affinity groups.
- Conduct research and analyze and manage data and demographic information relevant to this donor segment.
- This is to account for approximately 20% of work time.
Education:
Preferred
- Bachelor’s Degree with 3-5 years experience
Education Requirement:
- 5+ years of related experience will be accepted in place of required degree
Preferred field(s) of study: Non-Profit, Fundraising, Marketing, Business, Public Relations, Communications, or related field.
JOB SKILLS & ATTRIBUTES
- Innovation and Creativity: Remain open to new ways of doing business. Critically examine rules to see if they have outlived their usefulness. Recognizes and capitalizes on emerging opportunities. Flexible, adaptable, and open to change. Committed to continuous learning.
- Action Oriented/Results Driven: Demonstrate strong drive to achieve meaningful results and able to follow through on commitments. Anticipate and resolve problems effectively. Work on concurrent assignments and meet deadlines.
- Effective Communication: Prepare clear, complete, and concise reports. Work effectively with volunteers and staff. Must maintain confidential information. Excellent interpersonal and relationship-building and written and verbal communication skills.
- Strategic Relationship Management: Work to understand, relate to, and engage constituents to improve their experience with UWECI’s brand and generate more significant relationships with them. Develop and grow relationships to drive positive impact for the community on issues we have identified as important. Continually builds and expands the network of donors.
- Customer Oriented: Listens to the needs, interests, and passions of the donor with an eye towards connecting them with UWECI’s work in the community. Identifies, engages with, adapts to, and influences various types of individuals and organizations.
- Cultural Competency: Able to understand, communicate, and interact effectively with people across cultures.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be frequently required to use finger and hand motion and occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move objects up to 20 lbs.
Specific vision abilities required by this job include close vision and ability to adjust focus. Travel to offsite meetings is an essential part of this role; a valid driver’s license and access to a vehicle is required.
ACCOUNTABILITY & DECISION MAKING
This position must coordinate and communicate regularly with VP, Donor Engagement & Development and the President/CEO regarding vision, strategy, and progress for workplace giving campaigns.
Decisions must align with guidelines and/or policies of the Donor Engagement department and United Way of East Central Iowa.
Note: This job description indicates the normal type and level of work expected of the incumbent. Incumbent may be asked to perform other duties as apparent or assigned.
United Way offers a family friendly working environment and competitive starting salary. Benefits include health, dental, vision, life, long-term disability insurance, generous retirement, and paid leave plans.
Screening of applicants will begin as applications are received.
Equal Opportunity Employer